Call Us

Agents are available to assist you 24/7. Select from the topic list below as to the nature of your request so we can best serve you.

Report Lost or Stolen

Report Lost or Stolen Credit Card: 800-444-6938

Accessibility & Technology

User ID/Password Help or Technical Assistance: 888-467-2217

Hearing Impaired Customers with TDD Equipment: 855-827-9660

General Questions

Credit Card Customer Service: 888-295-5540

Frequently Asked Questions

Where do I send my credit card payment?

Bankcard Payment Processing
PO Box 2557
Omaha, NE 68103-2557

How do I reset my Username and Password?

Reset your password on our Secure Password Reset page.

How do I enroll my account in Online Services?

Click Here to Enroll in Personal Online Services.

Not seeing what you need? Visit our Personal Help Center for additional Frequently Asked Questions.

Other ways to get in touch

Send a Secure Email  

Log in to your account and send a secure email using the Secure Message Center.

Make a Payment Online  

Log in to your online account to make an online payment 24/7.

View Personal FAQs

View answers to commonly asked questions.

Send Mail

First National Bank of Omaha
P.O. Box 2340
Omaha, NE 68103