As of July 16, 2023, FNBO will begin managing all accounts for Melaleuca Rewards credit card customers. Your account will now be an FNBO Melaleuca Rewards Visa.
Melaleuca Visa FAQs
Find fast answers to common questions on the upcoming changes
Melaleuca has selected First National Bank of Omaha (FNBO®) to provide a new credit card program and service existing cardholders. We will be working closely together to provide a smooth transition to FNBO. This web page will provide a resource for frequently asked questions and updated information as we complete this change.
Please select your current account type to view frequently asked questions regarding this change.
Click below to select FAQs for your current account.
- Open Accounts
- Closed with a Balance
Yes. Your account number, expiration date and 3-digit security code will change. Your new card will arrive in late June and be ready to use at 12 p.m. CT on July 16, 2023. Please note that any authorized users will have the same account number as the primary cardholder.
Yes, your payment information will change. Payments as of 7/16/23 should be made to FNBO. Updated payment information will be included with your new card in late June. Your payment date may change depending on your statement date. Statements will be mailed from FNBO after 7/16/23.
No, there is no annual fee.
Melaleuca has selected a new credit card provider as part of an ongoing effort to offer cardholders more value and benefits. Together, Melaleuca and FNBO will work to make the transition to your new card easy and seamless.
Your new card will arrive in late June. Please watch your mail for a plain white envelope that will contain your card.
When you receive your new card, activate it right away by calling 1-866-910-7094. Begin using your new card after 12 p.m. CT 7/16/23.
You will not be automatically enrolled in automatic payments (AutoPay) for your new Melaleuca Rewards Visa account. Please update your new account information with your financial institution, or log into your new online account at card.fnbo.com after July 16, 2023 and set up AutoPay. Please be advised that it will take one full billing cycle for AutoPay to begin. Be sure to pay your bill as a one-time payment until your AutoPay is active.
No, Melaleuca will automatically update your account with your new Melaleuca Rewards Visa information. There is nothing you need to do for this process.
Please be sure to update your new Melaleuca Rewards Visa account number, expiration date and 3-digit security code on any recurring payments such as utilities, streaming services, online shopping, etc. that you have billed to your current Melaleuca Rewards credit card for payments made after July 16, 2023.
You will have access to your current credit card statements through your current online account until July 12, 2023. Please download and save any statements needed before this date. After July 16, 2023 you will default to receiving paper statements from FNBO, however it is fast and easy to sign up for paperless statements online at card.fnbo.com. Paperless statements are secure and easy to access 24/7.
As of July 16, 2023 you can access your new Melaleuca Rewards Visa account information and future statements by enrolling in our online credit card account management at card.fnbo.com.
Your credit limit will remain the same.The cash limit is a percentage of your total credit limit and will be listed on your billing statement. Please update your income information when you activate your card to help us evaluate your account for future credit needs, including potential credit line increases.
Please go into your current online account and be sure your information such as email address, phone number and mailing address are current no later than 7/12/23. More information will be coming in the next few weeks. Please keep using your current Melaleuca Rewards Visa for your purchases until 12 p.m. CT on July 16, 2023.
Yes, you will be able to access your Melaleuca Rewards Visa account information as of 12 p.m. CT July 16, 2023 both online at card.fnbo.com and through the Card by FNBO app (available in the Apple and Google Play stores).
No changes will be made to any Loyalty Shopping Dollars already earned. These will continue to be awarded to your Melaleuca Account.
Yes! Your new card provides the same exceptional loyalty rewards that you have come to enjoy as a Melaleuca Rewards Visa cardmember. Earn 6% back in Loyalty Shopping Dollars on Melaleuca purchases1; 4% back in Loyalty Shopping Dollars on Gas, Electric Fueling Stations, Grocery & Dining purchases1 and 2% back in Loyalty Shopping Dollars on all other purchases1. You will continue to redeem your Loyalty Shopping Dollars at Melaleuca.com1
1See your Rewards Program Terms and Conditions for details including earning, redemption, expiration and forfeiture.
You can call 1-866-676-6576, be advised there will be limited information available through FNBO customer service until 12 p.m. CT July 16, 2023.
As of Noon (CT) 12 p.m. CT on July 16, 2023, FNBO will begin managing all accounts for Melaleuca Rewards credit card customers. Although your account is closed, your payments will be made to FNBO after this date.
You will begin receiving statements from FNBO after July 16, 2023.
Yes, the payment address will change and your payment date will change depending upon your statement date. After July 16, please mail payments to: FNBO PO Box 2557 Omaha, NE 68103-2557 or call 1-866-488-8902 to make payments via the automated system or with an agent. Updated payment information will also be included with your statement after July 16, 2023.
Please reach out to your financial institution and change your account number and payee information once you receive your first statement.
You will have access to your current credit card statements online through your current account until July 12, 2023. Please download and save any statements needed before this date. After July 16, 2023 you will receive paper statements from FNBO.
No, you will begin to receive statements from FNBO after July 16, 2023. Please keep making payments to your current account issuer through July 15, 2023.
Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Visa U.S.A. Inc. Visa and Visa Signature are registered trademarks of Visa International Service Association and used under license.
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