Yes, you can activate your credit card online. Enroll or log in to your online account and select Activate Card.
Yes, you can activate your credit card online. Enroll or log in to your online account and select Activate Card.
Our credit department reviews and approves all requests for additional cards. Upon approval the additional card will be sent. The delivery times will vary depending on your location. However, most cards will be received within 10-14 business days of the original request.
If you need your card mailed to an address other than your current mailing address listed on your account, Contact Us.
Yes, Mastercard® Credit Cards can be temporarily turned off. The card lock/unlock feature provides convenient, self-service control of your account if you have temporarily misplaced your credit card or if, for a limited period of time, you want to prevent yourself from using your credit card or prevent an authorized credit card user from using their credit card.
If you lose your card, Contact Us immediately. We'll block your account and issue you a replacement card. In an emergency situation, such as when you're traveling, we'll get you a temporary replacement card within 24 hours.
Yes. You can use your credit card at any PLUS System or NETS ATM - 24 hours a day, 7 days a week. All you need is your card and Personal Identification Number (PIN) - the secret code that lets you access your account from an ATM.
Please Note: Applicable fees may apply. This feature may not be available on some credit card accounts.
A joint cardmember receives a card in his or her name and has the same privileges as the primary cardmember. He or she will also share full responsibility and liability for the account. Adding a joint cardmember to the account is subject to credit review, including a credit report in the name of the person to be added. A joint cardmember must be at least 18 years of age.
Please note: Joint cardmembers may not be available on some credit card accounts.
The family member must first be added to your account as an authorized user. Requests to add a family member or other persons to your account as an authorized user can be requested online by selecting Update Authorized Users from the Account Services link on the left navigation menu on the Accounts tab. All requests for additional cards will be reviewed for approval by our credit department.
An authorized user may make purchases on the account. An authorized user cannot be enrolled online or make changes to the account.
You will need to enroll or log in to your online account to view your statements online. Select View Statements and the statement you would like to view. You may also view your account Year End Summary, if available.
Credit card statements are available to view for up to seven years online. You can request a copy of past statements within the Service Requests tab. Any transactions posted to your credit card account since the last statement will also be available.
If you find that there is a transaction on your account that was not yours, please Contact Us immediately for assistance.
When you sign up for paperless statements, you are opting to no longer receive a paper statement via mail. You have access to view your account statement in your online account. An email notification will be sent to you each month when your statement is available to view online.
No, when you sign up for paperless statements you will not receive a paper statement in the mail. If you would like to continue to receive your paper statement, and you would also like to receive an email notifying you when your new account information is available to view online, you can sign up for the Statement Information Available email alert in the Account Alerts section of the site.
We do not send your actual statement through email, instead we send you an email notification that your paperless statements are available to view online. You must then log in to our secure website to view your statement.
To sign up for paperless statements, select the Enroll in Paperless Statements link from the left navigation menu on the Accounts tab. Once you select the account and specify the email address to which you would like your paperless statements sent, you will begin receiving paperless statements with your next statement cycle.
At any time you can return to the Manage Paperless Statements page and choose to turn paperless statements off.
At any time you can return to the Manage Paperless Statements page and update the email addresses to which your paperless statements are being sent.
To save your paperless statements, click on View Statement link on the Account Detail page and select Save or Print.
We make it simple for you to make a one-time payment online from any device. Just enroll online or log in and select Payments and Transfers. You may also enroll in AutoPay to make sure your payment is made on the due date or a date of your choice that works for you as long as your payment is made on time. If you prefer not to make a payment online, you may send your payment to us by mail or by phone. Visit our Contact Us center to find where to send your payment, or to contact a 24/7 representative.
Please send your credit card payments to:
Bankcard Payment Processing
1620 Dodge Street
Omaha, NE 68197-2210
Please send your overnight credit card payment to:
Bankcard Payment Processing
Attention: Express Payments
1620 Dodge Street
Omaha, NE 68197-2210
You can pay your credit card bill online free of charge up to 30 days in advance. Credit card payments are posted to your account on the same day if they're submitted before 5:00 p.m. CT. Payments made after 5:00 p.m. CT but before 11:59 p.m. CT, will be processed the next business day. You will receive credit for the date of the payment.
Please provide the following information to the bank making the transfer:
The wire transfer must be received prior to 5:00 p.m. Central Time to post to your credit card account the same day. Payments received after 5:00 p.m. Central Time or on a weekend/holiday will be applied to your account on the next business day.
Credit card payments are posted to your account on the same day if they're submitted before 5:00 p.m. CT. Payments made after 5:00 p.m. CT but before 11:59 p.m. CT, will be processed the next business day. You will receive credit for the date of the payment.
Yes. You may delete or change a current pending payment prior to 5:00 p.m. Central Time on the day the payment will post. After 5:00 p.m. Central Time, payments posting that night cannot be changed or deleted.
You can pay your credit card bill up to 30 days in advance.
Our emails will display your first and last name with the last four digits of your account number in each email that comes from us. If you are ever in doubt, please Contact Us.
Learn More about fraud and tips to protect yourself.